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Remotely Manage Network Devices and Reduce Service Calls 

Use the power of OvrC to help you install, monitor and troubleshoot

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OvrC Platform

Easily Manage and Monitor Network Devices Remotely

A free, cloud-based remote management and monitoring platform that is available via browser, iOS or Android, OvrC allows you to install, monitor and troubleshoot network devices simply and efficiently, enabling you to reduce service calls and downtime. OvrC allows you to remotely monitor and manage OvrC-enabled devices, while OvrC Pro extends those capabilities to everything else on the network. You can also empower your customers with OvrC Connect, a mobile app that allows them to fix common issues and manage the network at their own convenience. 

Compare OvrC and OvrC Pro
 

Key Features and Benefits

Get Real-time Notifications

Receive alerts and troubleshoot common issues before your customer realizes there is a problem. Plus, batch notifications provide a single offline alert based on location. 

Remotely Reboot Devices

Most troubleshooting calls can be resolved with a simple reboot, eliminating the need to go onsite. Or, you can proactively schedule reboots, preventing devices from slowing down or locking up. 

Modify Configurations

Through an easy-to-use desktop and mobile app, you can modify the most common configuration settings of a device, even after installation is complete. 

Deploy Firmware Updates

If a firmware update is available for a device, you'll be instantly notified. Then, you can update the device remotely with a single click. 

Remotely Access Device UI

Get remote, secure access to a device's local UI with just the click of a button, enabling you to access advanced configuration settings. 

OvrC is Compatible With Your Favorite Brands

OvrC-enabled devices automatically connect to OvrC servers once powered up, making them accessible from anywhere or anytime. From WattBox to SunBrite and Episode and more, OvrC connects with the following trusted brands offered at ADI. Using multiple OvrC-enabled products makes it easy to configure and manage an entire project in a single, easy-to-use platform.

Shop OvrC-enabled Products

Additional Brands that Integrate with OvrC Pro

Manage Complex Networks and More with OvrC Pro 

OvrC Pro expands your visibility and access to every IP device on the network. With OvrC Pro, you gain access to enhanced troubleshooting capabilities and diagnostic data, making it easy to provide exceptional customer support while eliminating the need to go onsite.

Get Advanced Remote Access

With a single click, securely connect to a device's local UI or any other supported port through WebConnect, or with protocols like SSH or telnet, all without needing port forwarding or VPNs. Ports are automatically identified or can be added manually.

  • Uses the existing, secure authenticated communication via OvrC Pro Agent to OvrC Servers
  • Supports HTTPS (port 443), SSH and telnet connections without needing VPNs, port forward or complicated setups
  • Enables cloud tools like Ping, Traceroute and a terminal emulator for telnet and SSH to function as if they're connected locally

View Network Diagnostics

Access the customer dashboard to track devices requiring updates and address any connectivity issues or devices in critical condition. Utilize the network health function to troubleshoot and analyze LAN/WAN latency and upload/download speeds. 

  • LAN Latency: Indicates an issue within the local network
  • WAN Latency: Ensure consistency and quality of ISP service
  • Download and Upload Speed: Ping IP addresses on the network to view device response times and packet loss on the network
  • Centralize Customer Data: Take advantage of the CRM lite functionality to organize customer data, contact information and more

Scan and Monitor Devices

Identify all network IP devices, noting their IPs and manufacturer details. Assign unique names, adjust settings and add notes. Use controls to reboot, update, or to enable monitoring for device status changes.

  • Scan VLANs, Ports and Services: Scan the network or across multiple VLANs for available ports and their associated services: HTTP, HTTPS, telnet, SSH and any other custom-defined combination
  • General Device and SNMP Information: View a device's name, MAC and IP addresses, manufacturer, first and last seen time stamps, uptime and a list of any network interfaces with their common speeds, states and in/out data statistics
  • Device Monitoring and Alerts: Choose devices to track and get automatic alerts via email or push notification for any changes in their connectivity or online status

Ensure Security via Authentication

Ensure customer data and privacy are safeguarded by providing authenticated access through a secure connection for instant system management and diagnosis.

  • Multi-factor authentication for OvrC Platform access
  • Individual technician or group-based permissions for customer account management
  • Secure HTTPS tunnel and end-to-end encryption between OvrC Pro devices and servers
  • Secure processes for transferring customer account ownership and privileges
  • Customer-managed access controls for system or surveillance, with options for permanent or temporary restrictions

How to Get OvrC Pro

Upgrade to OvrC Pro by installing an OvrC Pro Hub or an Araknis Router and you'll get full visibility of all connected devices and premium network transparency so that you can quickly address network issues without going onsite for a service call. Next, to register your company for an OvrC account, click here and follow the steps to activate it.

OvrC Pro Hub

Place this compact hub on your jobsite to get full network visibility without any licenses or fees.

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Araknis Router

Each Araknis router is embedded with OvrC Pro for free, so you can save space, while still getting advanced remote management features.

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Quick Comparison

OvrC allows you to remotely monitor and manage OvrC-enabled devices, while OvrC Pro extends those capabilities to everything else on the network. Plus, you get access to a remote service dashboard that helps you solve problems from anywhere. Comparision table

Browser Compatibility

OvrC supports the latest versions of these browsers:

New Smartphone App

Compatible with iOS7+ and Android OS 4.4+

App Store Play store

Empower Your Customers with OvrC Connect

Provide a customized mobile app to your customers, empowering them to initiate device resets and reboots on their own using custom buttons. The OvrC Connect app provides your customers with controls to manage Wi-Fi access and options to filter content, allowing them to set their desired level of security.
Customize the App for Every Customer

Create and update remote commands for your customers based on their individual needs. Customers can even reset multiple devices with a single touch through a sequence of resets pre-programmed with OvrC Connect macros.

Enable Network Controls

Customers can opt for basic protections, such as SafeSearch and malware prevention, or implement stricter security measures to regulate content, file sharing, downloads and online communication. Control access to the internet and local network devices with Wi-Fi controls. OvrC Connect admins can create schedules that enable and restrict devices from wirelessly conecting to the network.

View Command History

OvrC Connect maintains a comprehensive log of all user reset commands, ensuring you can access information to troubleshoot devices effectively.

Related Resources

Video: Overview of OvrC

Watch the video

Video: Remote Management Made Easy

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OvrC Pro Firmware
Release Notes

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OvrC Pro Application
Release Notes

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Contact Us

To learn more about OvrC, fill out this form and an ADI representative will contact you.

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